Shipping Destinations:
We deliver to the following destinations:
- Worldwide
Shipping Fees:
Shipping charges are calculated based on your delivery address, product weight, and your chosen shipping method. You will be provided with the specific fees during the checkout process.
Processing and Shipping:
We typically process and dispatch orders within 1-4 business days.
Our products are shipped from warehouses located in the United States, European Union, and China, depending on stock availability.
Shipping Times:
Orders generally arrive within 4-8 days from the time they leave our warehouse.
Order Tracking:
Upon shipping, you will receive tracking information either via email or on our website, depending on the applicable method.
Order Changes and Cancellation:
If you wish to cancel or modify your order, please contact us promptly. We will assist you to the best of our abilities, depending on the order's status.
Customer Tax Information:
When placing an order, please be aware that import duties and taxes may apply in your country. These charges are your responsibility.
For international shipments, we recommend contacting your local customs authority for comprehensive information on associated costs and procedures.
Please note that customs authorities may inspect your package, and we cannot guarantee tamper-free packaging.
Unpaid Import Duties and Taxes:
Should you be charged import duties and taxes, it is imperative to settle these fees to receive your parcel.
Failure to pay may result in customs holding your parcel for approximately 3 weeks. If left unpaid, the parcel will be returned to us, and we will cover these charges along with return shipping costs.
If your order is refunded, we will deduct any import duties and taxes from the refund amount. Please be aware that we are unable to refund these fees.
Address Accuracy:
It is essential to ensure the accuracy of your shipping address. We cannot be held responsible for shipping errors resulting from inaccurate information.
For any inquiries or assistance related to shipping, please do not hesitate to contact us at contact@siphorizon.com. We sincerely appreciate your choice to shop with us!
